Job Description

Job Description

Some of the most memorable moments at Nemacolin happen around a table, a celebration, a perfectly timed recommendation, or a service experience that feels effortlessly personal. As an Assistant Restaurant Manager, you help bring those moments to life by supporting the people, standards, and daily operations behind one of the resort's restaurants, lounges, or dining experiences. Working alongside culinary and restaurant leadership, you will help develop associates, elevate service, strengthen operational performance, and create an environment where guests feel welcomed, valued, and eager to return. This role offers an opportunity to build leadership expertise while contributing to the dining experiences that help define Nemacolin.

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Compensation: Base salary of $75,000 plus participation in incentive plan.

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What You Will Create

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• Memorable dining experiences by leading service execution, anticipating guest needs, supporting service recovery, and ensuring every interaction reflects Nemacolin's hospitality standards
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• A confident and engaged team by coaching associates, reinforcing service expectations, supporting training initiatives, and fostering a culture of accountability, collaboration, and professional growth
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• Strong partnerships between front-of-house and culinary teams by promoting communication, teamwork, and operational alignment that supports exceptional food and beverage experiences
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• Consistent operational excellence by overseeing daily restaurant activities, supporting guest room dining operations when applicable, maintaining service standards, and ensuring readiness throughout each shift
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• Sustainable financial performance by supporting budgeting efforts, reviewing operational results, managing labor resources, monitoring payroll processes, and identifying opportunities to strengthen efficiency and profitability
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• Guest confidence and loyalty through timely follow-up on concerns, personalized interactions, thoughtful service recovery, and a commitment to exceeding expectations
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• A compliant and well-prepared operation by supporting training requirements, food and beverage certifications, safety practices, and operational procedures across the department
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• Clear communication and organized execution through effective scheduling, associate engagement, operational planning, reporting, and collaboration with restaurant and resort leadership
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What You Can Expect

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• A visible leadership role within one of Nemacolin's restaurants, lounges, dining venues, or food and beverage experiences
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• A balance of floor leadership, associate development, guest engagement, operational administration, and financial oversight responsibilities
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• Daily interaction with guests, members, associates, culinary leadership, restaurant leadership, vendors, and resort partners where professionalism and hospitality are essential
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• An environment where priorities can shift quickly based on guest needs, business volume, special events, and operational demands
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• Opportunities to influence service culture, associate engagement, guest satisfaction, and business performance while developing your own leadership capabilities
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• Exposure to scheduling, payroll administration, budgeting, labor management, compliance, service standards, and broader food and beverage operations
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• Opportunities to strengthen hospitality leadership expertise and build experience that can support continued growth within the Food & Beverage Department and the resort
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What You Bring

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• A genuine passion for hospitality and creating dining experiences that guests remember long after their visit
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• A leadership style that inspires confidence, develops people, and encourages accountability while maintaining a positive team culture
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• Strong business judgment and decision-making skills with the ability to balance guest expectations, associate needs, operational priorities, and financial goals
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• Professional communication skills and the ability to build productive relationships across all levels of the organization
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• Excellent organizational abilities, attention to detail, and the capacity to manage multiple priorities while maintaining composure under pressure
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• Initiative, adaptability, and a solutions-oriented mindset that helps turn challenges into opportunities for improvement
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• Discretion, professionalism, and integrity when handling confidential information and sensitive situations
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Qualifications

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• Associate's degree in hospitality management or a related field required; bachelor's degree preferred
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• Minimum one year of supervisory experience in a restaurant, food and beverage outlet, or hospitality environment
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• Experience in a Forbes Four-Star, Forbes Five-Star, or similarly service-focused dining environment preferred
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• Demonstrated success in guest service, associate development, and team leadership
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• Strong understanding of restaurant operations and the relationship between front-of-house and back-of-house teams
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• Ability to perform basic mathematical functions and interpret operational and financial information
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• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
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• Ability to communicate effectively and professionally in English
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• Must be at least 18 years of age
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• Ability to work varying shifts, including evenings, weekends, holidays, and periods of increased business demand
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• Ability to perform the physical requirements of the position, including prolonged standing, walking, bending, lifting, pushing, pulling, and carrying up to 30 pounds
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• Ability to obtain and maintain applicable food and beverage certifications as required by the operation
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Additional Information

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This job description reflects the primary responsibilities and qualifications associated with the position and is intended to provide a general understanding of the role. Responsibilities may evolve as business and operational needs change, and additional duties may be assigned to support the operation and resort.

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Craft a Career Defined by Excellence, Growth, and Experience

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Set within Pennsylvania’s Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.

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A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.

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Professional Development & Recognition

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• Paid training and continuous learning opportunities
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• Leadership development and accelerated leadership pathways
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• Mentorship, coaching, and cross-functional experience
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• Monthly recognition opportunities for associates, leaders, and teams
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Benefits Designed for Well-Being and Lifestyle

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• Competitive compensation and attractive 401(k) program
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• Medical, dental, and vision coverage available
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• Paid time off
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• Educational and career advancement support
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• Savings across resort dining, retail, spa, and activities
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• Discounted associate meals, dry cleaning, and uniform services
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• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
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A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.

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Bring your passion. Grow your career. Create Real Life Magic .

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About Nemacolin

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A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

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Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

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Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.

Job Tags

Work at office, Shift work, Afternoon shift

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